Maintenance & Fault Finding
Find the fault before it finds match day
Intermittent glitches, slow-creeping signal loss and mystery dropouts — we test every junction in your system with calibrated meters, and offer maintenance plans that stop faults before they start.
What’s included
A full health check for your system
Intermittent faults are the worst kind. We test signal strength and quality at every junction, check for water ingress in connectors, and isolate the weak link with meter readings you can see.
- Signal strength and quality tests at the dish and every viewing point
- Connector and cable inspection for water ingress and UV damage
- Dish mount check — tension, corrosion and alignment drift
- Decoder software and settings review on every unit
- Written report of what we found and what we recommend
- Priority-response maintenance plans for homes and commercial sites
Preventative care
Small parts fail first — we catch them early
Most signal failures start small: a connector that lets in one storm’s worth of water, a cable tie that lets a loop flap in the wind, a bracket bolt working loose season by season. Preventative maintenance catches these before they take your picture down.
An annual check costs a fraction of an emergency callout — and for guesthouses, pubs and offices we offer scheduled maintenance agreements with priority response when something does go wrong.
Connectivity checks
Decoders checked, apps updated, Wi-Fi verified
Modern decoders lean on your home network for streaming apps, catch-up and software updates. During a maintenance visit we verify the connection, update decoder software, and make sure recordings and apps behave the way they should.
It’s the difference between a system that mostly works and one you never think about.
Quick answers
Maintenance questions
For homes, an annual check keeps connectors sealed, mounts tight and alignment true. Commercial systems with many viewing points benefit from twice-yearly visits under a maintenance agreement.
Yes — intermittent faults are exactly what meter-based testing is for. We measure signal at every junction, check for water ingress and isolate the weak link, instead of swapping parts and hoping.
Yes. Guesthouses, lodges, pubs, gyms and office parks can book scheduled maintenance agreements with priority response and a single accountable number to call.
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Rather fix it before it breaks?
Book a maintenance check or ask about a commercial maintenance plan — fixed pricing, written reports, priority response.